Check-in is generally from 3:00 PM (2:00 PM for special rooms) until 6:00 PM.
If you expect to arrive after 6:00 PM, please call and let us know.
Check-out is by 10:00 AM (11:00 AM for special rooms).
We can store your luggage or assist you with your car before you check in and after you checked out.
Yes, we accept major cards such as VISA and JCB.
Generally, from five days before your booking date.
If your plans change, please let us know as soon as possible.
[Cancellation fees]
◆ No-show without notice: 100% of room charge
◆ Same-day cancellation: 100% of room charge
◆ Day before arrival: 80% of room charge
◆ Two days before: 80% of room charge
◆ Three days before: 50% of room charge
◆ Four days before: 50% of room charge
◆ Five days before: 30% of room charge
*Some plans may have different cancellation policies. Please also check your reservation confirmation email.
We take phone reservations from 9:00 AM to 6:00 PM.
Online reservations are available 24 hours.
*Note: If all rooms are booked, we may have to decline further reservations.
We only mail brochures upon request.
No deposit is required.
Yes, we have a private parking lot with space for about 30 cars.
If you plan to arrive by car, please mention this when making your reservation.
If you arrive early, we can assist you with your car. Just let us know in advance.
We offer a shuttle service to and from Amanohashidate Station. If you know your arrival time, please contact us in advance. It’s about a three-minute walk from Amanohashidate Station to our facility.
During the winter, there is a chance of heavy snowfall and some places along the road might accumulate snow, so we ask that visitors coming in winter either bring chains or have snow tires fitted. Since weather can be unpredictable, please get in touch by phone. We do offer umbrellas and boots, but note that sizes and quantities are limited.
Yes, there are open-air baths for both men and women. Please relax and enjoy.
We are sorry, but we do not have any private baths.
However, our special rooms come with their own open-air baths, which we highly recommend.
Hot spring hours are from 6:00 AM to 9:30 AM and from 2:00 PM to 11:00 PM.
During the beach season from 6:00 AM to 9:30 AM, then 11:30 AM to 11:00 PM.
[Bath Amenities]
◆Izanagi no Yu (Men’s Bath)
Razor / Hair tonic / Face milk / Aftershave lotion / Shaving wash / Hairbrush / Cotton swabs / Scale / Water dispenser / Baby bed / Baby soap / Child’s chair / Diaper disposal
◆ Izanami no Yu (Women’s Bath)
Shower cap / Cotton pads / Hair ties / Blow-dry lotion / Cleansing oil / Face wash / Toner / Emulsion / Hairbrush / Cotton swabs / Scale / Water dispenser / Baby bed / Baby soap / Child’s chair / Diaper disposal
The sauna is available from 6:00 AM to 9:30 AM and from 2:00 PM to 11:00 PM.
We are sorry, but one-day bathing trips cannot be accommodated.
Facilities differ between our special rooms with open-air baths and our standard guest rooms.
Please check the Guest Rooms page for details.
> Go to the Rooms page
All rooms are non-smoking, and our dining venues are also non-smoking. Please use the designated smoking areas for smoking.
We do not have barrier-free guest rooms. However, since there are stairs in the Setsugekka Wing (some rooms on the second floor) and an elevator in the Mai Wing, please let us know in advance if you have accessibility concerns. We can arrange a first-floor room for you whenever possible.。
Dinner and breakfast are typically served in the stone-oven restaurant “MON” or in our dining area.
Dinner start times are generally 6:00 PM, 6:30 PM, or 7:00 PM, with service until 9:00 PM. Breakfast start times are generally 7:30 AM, 8:00 AM, or 8:30 AM, with service until 9:30 AM.
We will confirm your preferred times at check-in. If you will arrive late, please let us know in advance.
If you have any food allergies, please let us know when you make your reservation, and we will do our best to accommodate you. We may not be able to handle requests made on the same day.
Absolutely.
We welcome families and hope to be part of your memorable trip.
We have a limited number of free items available to borrow, such as diaper pails, baby soap, baby baths, bath thermometers, child seats, and blankets.
● Middle school (junior high) age and above: Adult rate
● Children’s rates: For elementary school-aged children
● Small children (age 0 to preschool): Considered “infants.”
A facility usage fee of 2,200 JPY applies (no futon, no breakfast, no dinner).
● Futon upon request: +2,200 JPY
● Children’s yukata upon request: +1,100 JPY
● Child’s dinner (kids’ plate): +3,300 JPY; Child’s breakfast: +1,100 JPY; Kitsune udon: 880 JPY
Dinner example: Meat dish, fried shrimp, chawanmushi (savory egg custard), sashimi, rice, miso soup, dessert
Breakfast example: Fish dish, egg dish, rice, miso soup
● Free items for infants: Diaper pail, baby bath, bath thermometer, child seat, blanket
*limited quantities available
● The large communal bath has children’s bath seats and baby soap.
● In the dining area, we provide children’s seats, dishes, and bibs.
● We also have “Yuushin-an,” a play area where children can enjoy picture books, coloring, origami, and more with their parents.
Wi-Fi (wireless LAN) is available in the lobby, stone-oven restaurant, special rooms, the Mai Wing, and the Setsugekka Wing. Please use it freely.
Yes, we have two rapid chargers in our second parking lot.
For operation instructions, please see > Details here
We have a limited number of morning newspapers available in the lobby (except on newspaper holidays).
All guest rooms and dining areas are non-smoking. We have a designated smoking area in the building for those who wish to smoke (including electronic cigarettes).
Smoking area hours: Around the clock.
Yes, there is one about a one-minute walk away. If you have trouble finding it, feel free to ask a staff member.。
You can order these via the link below. > cake.jp Monjusou page
There is a vending machine in front of the elevator in the Mai Wing.
You can also buy drinks and souvenirs at our gift shop.
Amanohashidate Beach is about a 10-minute walk from our facility.
You can change into your swimsuit in your room and head straight there.
After swimming, you can go directly to the large communal bath, which is very convenient.
We have two wheelchairs for use inside the hotel. Please let us know in advance so we can prepare your room and dining arrangements accordingly.
Kyoto Prefectural University of Medicine’s North Medical Center is about a 10-minute drive from here.